![]() ![]() Once the complaint is filed, you can contact your telecommunications company and block the device through IMEI so that it can not be used, this IMEI will be added to a blacklist of devices and if activated in any of the countries that respect this list Black will be communicated to the authorities and automatically blocked so that it can not be used.Ĭlick here to see the instructions on how to obtain the IMEI code on a Samsung Galaxy S9. Location must be enabled for the device to be remotely located. ![]() Remote controls must be enabled to utilize the Find My Mobile service. If you can not recover your Samsung Galaxy S9 we recommend you file a report, for this you will need the purchase invoice. The Find My Mobile service allows users to manage and control their missing device remotely using the Find My Mobile website. You can also make a call diversion which is very useful not to miss any calls and that the person with the Galaxy S9 can not answer the calls. Unlike Google's service, Samsung will allow you to access a list of calls made from your Samsung Galaxy S9 with which you can see if the person who has your Galaxy S9 has made a call and try to locate the device in that way. You can locate your Samsung, display a message on the screen, activate the sound at maximum volume even if it is silent or vibrate mode, block it or erase all your information. These are the steps: - Access to - Sign in with your Samsung account - Click on “Locate my mobile”, “Locate my cell phone” or “Locate my device” The functions of this service are the same as those of the Google service but some say it works better. Samsung has an alternative service to recover your Samsung Galaxy S9 called Find my Mobile, for this you must have a registered and active Samsung account.
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